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Acknowledgements
All orders will be acknowledged and artwork will be verified. Orders are
processed and billed in accordance with information appearing on our acknowledgement.
Artwork
Camera ready art is: Sharply detailed art on glossy photographic paper,
correctly sized at 600 dpi, requires no enlarging, reducing, touch up
or typesetting. Artwork is NOT camera ready if it is submitted on a business
card, matte or textured paper, wrinkled, folded, faxed, photo copied,
in color, or less than 600 dpi.
Set up charges includes
the reproduction of art, trademarks and logos. To avoid artwork charges,
submit camera-ready artwork to exact size - 600 dpi or at 200% - 300 dpi.
No artwork should be more than 200% of actual printing size. Ritter Pen
also offers excellent art cleaning and reproduction abilities for a flat
rate of $40(G).
4-color process &
multi color imprints: Submit color separated, camera ready, and correctly
sized art showing registration marks. Please send actual fonts required
for the artwork and PMS colors. Artwork may be submitted on a disk, preferably
ZIP, JAZ or MOD 1.2 GB
Additional imprint
colors
See each item for corresponding charges. Allow one additional day production
time per each additional imprint color. 1000 minimum order for 4 or more
colors. Change of imprint color: $10(G) each 500-piece minimum per color
change. Change of color combination of pen parts: $10(G) 1000 minimum
per combination.
PMS color match
We will match as closely as possible without charge. Please note: Colors
printed on white pen parts will appear differently when printed on colored
pen parts. Every effort will be made to match colors. However, in order
to achieve maximum color results, it may be necessary to first print a
"white flash". If a "white flash" is needed an additional
running charge of 0.05(G) will apply.
Production time:
Approximately 2-3 weeks on catalog quantity. Production time depends on
quantity of order and number of imprint colors. Production time does not
begin until we have received approved camera ready art, complete order
information (item, color of pen parts, imprint instructions, approved
ship date) & approval of the paper proof or production proof. Approvals
must be in written form. Orders for metal barrels: Add 5 days to production
time. Pre-production proof: Add 5-7 working days to production time.
Repeat Orders:
Each order is assembled to your specifications, therefore normal production
time will apply.
Set up charges
& running charges
Set up charges:
$20(G) per color on barrel $20(G) per color on clip $80(G) per 4-color
process design on barrel & or clip. $30(G) per halftone, $50 less
than minimum.
Running charges:
0.10(G) per color on barrel
0.12(G) per color on clip
0.30(G) per 4-color process imprint on barrel & clip.
0.05(G) per "white flash" on barrel & or clip (if needed)
Repeat orders: Exact repeat orders less than 10,000 pieces, will incur
½ set up charges. Full set ups will apply on all 4-color process
orders that are less than 10,000.
Over & under
runs
All orders are subject to over and under runs of 5% and will be billed
accordingly. Add $30(G) for exact quantity.
Refill
x-20 refill black is standard, blue is also available
add $0.10(G) for Jumbo refill
add $0.25(G) for large capacity refill
add $0.35(G) for metal large capacity refill
Shipping and packaging
F.O.B. Florida unless otherwise quoted. All orders will be bulk shipped
unless special packaging is requested. Ritter Pen Corporation will not
be responsible for delayed shipments when given to carrier on time. Unless
carrier is specified; we will ship the best and least expensive based
on time, destination, and weight. Special packaging is available. Please
call for quote. Each additional shipping location add $10(G).
International Shipments
Orders that require international destinations require a Commercial Invoice,
shipping method/carrier & account number for shipment of order.
Pricing
Catalog pricing includes a 1-color imprint on the barrel. Quotes are valid
for 90 days unless otherwise specified. Pricing, items, and colors are
subject to change without further notice.
Changed or cancelled
orders
Prior to production all cost incurred to date will be billed. After
production all merchandise originally ordered will be charged.
Rush orders
Must have factory approval. 15% rush charge will apply to orders that
are required in less than 5 working days from signed approval to move
forward with production. Camera-ready art is required on all rush orders.
Freight claims,
breakage & shortage
Claims have to be made with 10 days of receipt of order.
Returned Goods
Not accepted without factory approval & RA number.
Copyrights &
catalog pictures
When orders are printed to customer's specification, the purchaser agrees
to assume any liability resulting from actions, or demand against supplier
for copyright infringements. Products and logos shown in this catalog
appear only to illustrate the basic products, and the ability to print
on them. They are never intended to suggest that the imprints are readily
available to any purchaser of the owner of the trademark, copyright, art
of copy. In all cases, we have produced merchandise with the artwork used
on our photos.
Pre-production
proofs:
$20(G) plus all set up charges (No charge for proofs on orders of 15,000
or more)
Speculative Samples:
$20(G) plus all set up & shipping charges. Rebated on orders of 10,000
& over.
Random imprinted
samples:
No charge. Pre-production proofs, Spec samples, & Random samples will
be sent via U.S. Mail. Customer account number must be supplied for Fed
Ex, UPS, or Airborne service.
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