Please contact an ASI or PPAI promotional distributor near you.
For help locating a distributor please contact us at or 888-774-8837.


All orders will be acknowledged and artwork will be verified. Orders are processed and billed in accordance with information appearing on our acknowledgement.


Additional Imprint Colors

Please see each item for corresponding charges. Allow one additional day production time per each additional imprint color. 1000 minimum order for 4 or more colors.

Change of imprint color: $10(G) each 500-piece minimum per combination.

Set up charges includes the reproduction of art, trademarks and logos. To avoid artwork charges please submit camera-ready artwork to exact size - 600 dpi or at 200% - 300 dpi. No artwork should be more than 200% of actual printing size.

4-color process and multi color imprints: Submit color separated, camera ready and correctly sized art showing registration marks. Please send actual fonts required for the artwork and PMS colors. Artwork may be submitted on a disk or electronically.

PMS color match

We will match as closely as possibly without charge. Please note: Colors printed on white pen parts will appear differently when printed on colored pen parts. Every effort will be made to match colors. However, in order to achieve maximum results, it may be necessary to first print “white flash”. If a “white flash” is needed an additional running charge of 0.05(G) will apply.


Production Time

Approximately 10-15 days on catalog quantity. Production time depends on quantity of order and number of imprint colors. Production time does not begin until we have received approved camera ready art, complete order information (item, pen part colors, imprint instructions, approved ship date) and approval of the paper proof, or production proof. Orders for metal barrels: Add 5 days production time.


Repeat orders

Each order is assembled to your specifications, therefore normal production time will apply.


Set up charges and running charges

Set up charges

$32.00(G) per color on barrel or clip.
$120.00(G) per 4-color process design on barrel and/or clip.

Running charges

0.10(G) per color on barrel
0.12(G) per color on clip
0.30(G) per 4-color process imprint on barrel and/or clip
0.05(G) per “white flash” on barrel and/or clip (if needed)

Repeat orders

Exact repeat orders less than 10,000 pieces, will incur 1/2 set up charges. Full set ups will apply on all 4-color process orders. 

Over and Under runs

All orders are subject to over and under runs of 5% and will be billed accordingly.
Add $30(G) for exact quantity.



X-20 JOGGER refill black is standard, blue is also available at no additional charge.
0.10(G) for jumbo MARATHON
0.25(G) for large capacity ULTRA plastic upgrade
0.35(G) for large capacity ULTRA METAL refill upgrade
0.22(G) for gel refill upgrade
1.36(G) for mechanical pencil refill upgrade (available in almost all models)
0.30(G) for touch refill upgrade (available in almost all models)


Artwork Charges

50.00(G) with a 1 hour minimum; charges will be calculated based on time.


Shipping and packaging

F.O.B. Florida unless otherwise quoted. All orders will be bulk shipped unless special packaging is requested. Not responsible for delayed shipments when given to carrier on time. Unless carrier is specified; we will ship best and least expensive based on time, destination and weight. Special packaging is available, please call for quote. Each additional shipping location, add $10(G).

International Shipments

Orders that require International destinations require a Commercial Invoice, shipping method/carrier and account number for shipment of order supplied.



Catalog pricing includes a 1-color imprint on the barrel. Quotes are valid for 90 days unless otherwise specified. (4C)

Pricing, items and colors are subject to change without further notice.


Minimum order quantity - 500 pieces

Less than minimum charge: $50


Changed or cancelled orders

Prior to production all costs incurred to date will be billed accordingly. After Production, all merchandise originally ordered will be charged. 


Freight claims, breakage and shortage

Claims have to be made within 10 days of receipt of order.


Returned goods

Not accepted without factory approval and R.A. number.


Copyrights and catalog pictures

When orders are printed to customer’s specification, the purchaser agrees to assume any liability resulting from actions, or demand against supplier for copyright infringements. Products and logos shown in this catalog appear only to illustrate the basic products, and the ability to print on them. They are never intended to suggest that the imprints are readily available to any purchaser of the owner of the trademark, copyright, art of copy. In all cases, we have produced merchandise with the artwork used on our photos.


Pre-production proofs 

$20(G) plus all set up charges (No charge for proofs on orders of 15,000 and over)


Speculative Samples 

$20(G) plus all set up and shipping charges.Rebated on orders of 10,000 and over.


Random imprinted samples 

No charge. Pre-production proofs, spec samples and random samples will be sent via U.S. mail. Customer account number must be supplied for Fed Ex or UPS.


Printable Logos

Halftone screen: 40 Lines per CM.
Halftone range: 20-80%
I.E. 20% is the first halftone tint, tints more than 80% become full surface.  
Lines of logos should be minimum 3/10MM, otherwise they are not printable. 

Halftones add: $30(G) per halftone color on barrel and/or clip location.


Colored logos according to pantone can only be printed on white background.
Imprints on a colored background generally need to have an additional white print under the colored logo
I.E. one additional printing color.



Camera ready art is: Sharply detailed art, correctly sized at 600 dpi and requires no enlarging, reducing, touch up or typesetting.
Artwork is not camera ready if is it submitted on a business card, matter or  textured paper, wrinkled, folded, faxed or photocopied.
We accept PC compatible artwork, file types including: EPS - JPG - TIFF - PSD - PDF - AI

Find RitterPenGmbH on Facebook
Follow RitterPenGmbH on Twitter